Train the Trainer Košice 2017

Representatives from companies associated in the Business Service Center Forum (BSCF) of the American Chamber of Commerce in the Slovak Republic (AmCham) offered 26 teachers of four universities in Košice a course focused on soft skills, aimed at providing teachers with a set of effective soft skills as well as bringing innovative approaches and methods into the education process at universities.

Companies in Slovakia, in particular the shared services centers, are aware of the need to help with the reform of education, and therefore, in the form of special interactive courses, they help schools to extend the offer of educational courses to teachers. Over the course of six weeks, representatives of AT&T, IBM, Lafarge-Holcim, T-Systems, CBRE and Embraco met 26 teachers from the Technical University of Košice, Pavel Jozef Šafárik University, Faculty of Business Administration of the University of Economics in Košice and Prešov University in Prešov, and presented relevant topics such as presentation skills, project management, relationship teacher - student, verbal & non-verbal communication, how to engage the audience and time management.

"We are very pleased that after the excellent experience with the “Train the Trainer” course in Bratislava, we launched the program for the first time in Košice. Under the auspices of the BSCF AmCham member companies, educators have the opportunity to work on their soft skills. Educators are naturally perceived as the most important part of the learning process, and we believe that training of presentation skills, teamwork, teacher-student relationships and time management will help teachers better prepare graduates to enter the labor market," says Peter Rusiňák, AmCham policy officer & BSCF coordinator. Many pedagogues appreciated that the lessons were practically oriented, and each of them could experience the theoretical content in practice. "Many of us have to learn without previous experience, advice and training. I want to be a great teacher, I want to grow personally and want to do the best I know. This course has been an opportunity for me to improve," says one of the Train the Trainer participants.

The shared services sector is an important pillar of the Slovak economy. It creates job opportunities for over 30 000 workers and supplies its services around the world. AmCham's survey of 26 BSCF-funded BSCF-related centers employing more than 28 000 people has shown that the main motivation to work in Slovakia is the availability of highly qualified, flexible and language-equipped workforce.