Business Service Center Conference 30.11.2016.
We are bringing you the second part of the annual Business Services Centers conference at which the panelists included the state secretary of Ministry of Economy, the founder of BiznesPolska and the head of SSC in Henkel Slovakia. The discussed topics included the current focus of BSCs, their priorities and vision for the future.
PART II: WHAT DOES THE FUTURE HOLD?
Three years ago, after some initial discussions between the Ministry of Economy and AmCham, the Ministry agreed to prepare a conceptual package of measurements that would help the BSCs operate in Slovakia. Rastislav Chovanec, the State Secretary of Ministry of Economy, who is the voice of BSCs in government, and who opened the first panel, highlighted that this package was officially approved by the Slovak government in July 2016. This means we have the first integrated conceptual document which talks in favor of BSCs, and includes 21 measurements divided into three main areas: ensuring sufficient manpower, creating environment that supports development of BSCs and seeking and active supporting of new investments. The work to do remains now in putting these items to practice to make sure the sector grows and its awareness raises in the eyes of public as well.
According to this document, the vision for 2017 is related mainly to creating new job opportunities:
- to create 2 925 new job opportunities (8 investors),
- to run a roadshow at chosen universities,
- to actively engage when creating the planned reform of education,
- to cooperate with all the stakeholders.
The Ministry of Economy predicts that by 2020, the BSC sector will be the second biggest in Slovakia, employing over 60K people. Its aim is thus to create 20K job opportunities by 2020 through bringing in new investors and expanding the existing activities of established corporations. For this, administrative restrictions need to be removed, the position of Slovakia in the Doing Business ranking needs to improve, a continuos monitoring of legislatom needs to be in place and cooperation with the private sector shall be on a better level.